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Utica, New York
(315) 724-7119
Watertown, New York
(315) 788-2612
Syracuse, New York
(315) 671-4400

Privacy Policy

This site is owned and operated by McQuade & Bannigan, Inc. Your privacy is of the utmost importance to us.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other web sites, please review the privacy policies posted at those sites.


    McQuade & Bannigan, Inc. gathers two types of information about users:
  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to request printed material, to contact us, and from registering an online account with McQuade & Bannigan, Inc.
  • Information McQuade & Bannigan, Inc. gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to user's needs. Under no circumstances does McQuade & Bannigan, Inc. divulge any information about an individual user to a third party.

McQuade & Bannigan, Inc. Gathers User Information in the Following Processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. Electronic newsletters

We will offer a free electronic newsletter to users. McQuade & Bannigan, Inc. gathers the E-mail addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users also have the option to subscribe to the newsletters when contacting McQuade & Bannigan, Inc. through this website or submitting a catalog request.

2. Catalog Request

McQuade & Bannigan, Inc. gives its customers the option to request printed material through the use of an online request form. Information gathered by the request form is used for mailing the requested material to the appropriate customer and maintaining a record of catalog requests.

3. Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. McQuade & Bannigan, Inc. may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

4. Contact Us and Chat Now Requests

McQuade & Bannigan, Inc. allows its customers to contact us regarding questions or comments through the use of one of two features on our website, "Contact Us" and "Chat Now". The information gathered by these features is used to deliver voluntary customer comments to the appropriate McQuade & Bannigan, Inc. representative. McQuade & Bannigan, Inc. maintains a record of all "Contact Us" and "Chat Now" requests initiated on our website to enhance our customer service.

5. Online Accounts

McQuade & Bannigan, Inc. allows its customers to register for online shopping accounts. This allows our customers to place orders over the internet and view account-related data such as purchase history.


Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage Tracking

McQuade & Bannigan, Inc. tracks user traffic patterns throughout our website. However, we do not correlate this information with data about individual users. McQuade & Bannigan, Inc. does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).


We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. McQuade & Bannigan, Inc. uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.


McQuade & Bannigan, Inc. uses any information voluntarily given by our users to enhance their experience in our website, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters, to enable users to request printed material, and participate in polls and other interactive features of our website. We send out newsletters to subscribers on an intermittent basis. McQuade & Bannigan, Inc. never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.


McQuade & Bannigan, Inc. will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.


    We give users options wherever necessary and practical. Such choices include:
  • Opting not to register to receive our electronic newsletters.
  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.


By using this site, you consent to the collection and use of this information by McQuade & Bannigan, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.